Privacy Policy

This Privacy Policy describes how AA Wallet (referred to herein as “we”, “us” or “our”), owned by Icetea Labs - a company formed pursuant to the laws of the Republic of Panama, will manage end users data collected. This Policy, in consonance with our Terms, applies to your use of AA Wallet.

If you choose to create or interact with AA Wallet, you are entering a relationship with us. You consent to the collection, storage, use, and disclosure of your data, in accordance with this Privacy Policy. We will not collect any information from you, except where it is knowingly and explicitly provided by you.

AA Wallet is committed to respecting your privacy and ensuring that the data we collect about you is protected and is used, stored and disclosed in accordance with this Privacy Policy. Please read this Policy carefully to understand our practices regarding your data and how we will treat it. If you do not agree with this Privacy Policy, please do not use our services or provide AA Wallet with your data.

1. Reasons We Collect Your Data

AA Wallet will collect your Data only by lawful and fair means for the following purposes. One or more purposes may apply simultaneously.

  • To Provide and Manage Our Services: To deliver the services you request, manage your account, and process transactions.
  • To Ensure Security and Prevent Fraud: To protect our Services from fraudulent activities and ensure the security of your data and transactions.
  • To Improve and Customize Our Services: To understand how you use our Services and to enhance your user experience by customizing our offerings.
  • To Conduct Analytics and Research: To analyze usage patterns and improve the functionality and performance of our Services.

2. Types of Data We Collect

Privacy is central to everything we do at AA Wallet. And we've enshrined transparency as one of our Company values. Accordingly, we aspire to be transparent about what little data we collect. When you interact with the Services, we collect only:

Publicly-available blockchain data.

We collect and log your publicly-available blockchain address to learn more about your use of the Services and to screen your wallet for any prior illicit activity. We may screen your wallet using intelligence provided by leading blockchain analytics providers. Note that blockchain addresses are publicly-available data that are not created or assigned by us or any central party, and by themselves are not personally identifying.

Information from local Storage and other tracking technologies.

We and our third-party services providers may access and collect information from localStorage, mobile deviceID, cookies, web beacons, and other similar technologies to provide and personalize the Services and features of the Services for you across sessions. For example, we may use this information to remember tokens you import, star, or add to your shopping bag. We may also use this information to learn about your preferences, your use of the Services, and our interactions with you. Information we collect from these technologies may include things such as browser type, referring/exit pages, operating system, device or browser language, and other device information. We group and analyze these user journeys collectively, in the aggregate, to improve our product user experience.

Survey or usability information.

If you participate in a survey or usability study with us, we will record any biographical information you directly provide to us (for example, your name, email, and job title), the responses you provide to us, and your interactions with the Services.


We will receive any communications and information you provide directly to us via email, customer support, social media, or another support channel (such as Twitter or Discord), or when you participate in any surveys or questionnaires.

Information you specifically provide us.

If you specifically provide us with information (such as your email address), we may use that information for the purposes described when you provide it to us. We will not attempt to link any information you provide to your wallet address, IP address, or other data. You do not need to provide us with any data to use the Services.

3. How We Use Data

We use the data we collect in accordance with your instructions, any applicable terms in our Terms of Service, and as required by law. Additionally, we may use data for the following purposes:

Providing the Services:

We use the collected data to deliver, maintain, customize, and enhance our Services and their features.

Customer Support:

We may use your information to provide customer support and respond to inquiries regarding our Services.

Safety and Security:

Data may be used to prevent, investigate, and halt fraudulent, unauthorized, or illegal activities. We also use it to address security risks, fix potential security issues such as bugs, enforce our agreements, and protect our users and our Company.

Legal Compliance:

We may use the collected information as necessary or requested by regulators, government entities, and law enforcement to comply with applicable laws and regulations.

Aggregated Data:

We may utilize some of the collected information to compile aggregated data. This helps us understand user behavior and improve your experience with our Services.

4. Management of Your Data

4.1. We will take all reasonable steps to ensure that the data which it collects, uses or discloses is correct and is stored in a secure environment which is accessed only by authorised persons.

4.2. With your consent

We may share your information any other time you provide us with your consent to do so.

We do not share or sell your information with any third parties for any marketing purposes whatsoever.

4.3. We will destroy or permanently de-identify the data we hold when it is no longer required for any purpose permitted.

5. Security of Your Data

We are committed to ensuring the security of your data. To protect your information from unauthorized access, disclosure, alteration, or destruction, we implement a variety of security measures, including:

Access Controls: We restrict access to your data to only those employees, contractors, and third parties who need it to process it for us, and they are subject to strict contractual confidentiality obligations.

Regular Audits: We conduct regular audits and assessments of our data security practices and infrastructure to identify and address vulnerabilities.

Data Minimization: We only collect and process the minimum amount of data necessary for the specified purposes outlined in our Privacy Policy.

However, always remember to log out of your account when you finish using the website, especially if you are sharing a computer with someone else. You are responsible for the security and access of your own computer, mobile device, or any other device used to access the website.

Despite our efforts to protect your data, we cannot guarantee its absolute security since transmission via the internet is not completely secure and we cannot guarantee the security of information about you. You are responsible for all of your activity on the Services, including the security of your blockchain network addresses, cryptocurrency wallets, and their cryptographic keys.

6. Law Enforcement

Under certain circumstances, AA Wallet may be required to disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. Business Transactions

You are aware that if AA Wallet is ever involved in a merger, acquisition by another organization or goes through an asset sale, your data might be among the assets transferred. We will provide notice before your data is transferred and becomes subject to a different Privacy Policy.

8. Contact Details

Any queries, requests for access or correction, or complaints relating to the handling of your data, please also contact us by email specified below:

Email: [email protected]

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